ZodiacBet KYC Verification Process
ZodiacBet verifies a player’s identity to confirm age, prevent fraud, and match the account details to the payment method. The check starts after a trigger event and ends when documents pass review.
- Identity (ID/Passport): ZodiacBet requests a valid passport or national ID. Upload a color photo or scan of the full document with all corners visible, readable MRZ (machine-readable zone), and no edits. The name and date of birth must match the ZodiacBet profile; if they do not match, ZodiacBet rejects the file and asks for a corrected profile or a new document.
- Address proof: ZodiacBet requests a document that shows the player’s full name and current residential address, dated within the last 90 days. Accepted examples include a utility bill, bank statement, or government letter. Screenshots without issuer details or documents with missing dates get rejected.
- Payment method: ZodiacBet verifies the funding method when a card or similar instrument is used. For bank cards, ZodiacBet requests images of the card showing the first 6 and last 4 digits; the middle digits must be hidden, and the CVV must be covered. The cardholder name must match the ZodiacBet account name; if the deposit was made with someone else’s card, ZodiacBet blocks withdrawals until the payment method issue is resolved.
When ZodiacBet Requests KYC
ZodiacBet starts verification at one or more of these points: before the first withdrawal, after a change of personal details, after a change of deposit method, after a failed payment, or when account activity flags a manual review. The casino can also request KYC after reaching internal withdrawal limits, even if the player has deposited successfully.
How Long Verification Takes
ZodiacBet completes KYC after it receives all required files in acceptable quality. A standard review takes 24–72 hours; if a file is rejected, the timeline resets from the moment the player uploads the corrected document. Bank card checks can add up to 24 hours if the payment team needs extra confirmation.